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+6019-870 7938

Our Office

C-5-5-2, Jalan Semarak Api 2, Diamond Square Commercial Centre,53300 Kuala Lumpur

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common questions

Quick Answers to 
Common Questions

Digma Tech is a sales and marketing agency based in Kuala Lumpur, Malaysia. We specialize in e-commerce live selling through platforms like TikTok and Shopee. Our team focuses on digital payment solutions such as Maybank Soundbox, TNG Soundbox, and Unifi Mobile services. We help merchants grow through live streaming, order fulfillment, and customer support automation.

Yes, Digma Tech is an officially registered business with Suruhanjaya Syarikat Malaysia (SSM). We are a trusted agency specializing in e-commerce live selling and are authorized resellers for Maybank Soundbox, TNG Soundbox, and Unifi Postpaid services. Our team provides reliable customer support, fast order processing, and full assistance with product activation and warranty. Hundreds of merchants across Malaysia have chosen us for our transparency, service quality, and proven track record.

We offer a range of digital business tools, including but not limited to:

  • Maybank Soundbox (Standard & Pocket versions)

  • Touch 'n Go Soundbox (Standard & Pocket)

  • SIM card packages for Soundbox use

  • Unifi Postpaid Plans & Broadband Services

Ordering is simple! You can choose one of the following ways:

  1. TikTok Shop – Visit our TikTok Shop, search for the product, and place your order directly.

  2. Shopee or Lazada – We are available on both platforms for your convenience.

  3. WhatsApp – Prefer direct support? Just message our team on WhatsApp. We’ll guide you through the order, payment, and activation process.

  4. Become a Reseller – If you're an agent or business owner, contact us to order in bulk or join our reseller program.

Once your order is placed, we’ll handle the rest: shipping, activation, and support.

After you place an order, our team will guide you through the activation process via WhatsApp. You’ll receive a step-by-step guide and assistance to complete setup quickly.

Yes, you must have either a Maybank CASA account (current/savings account) or an existing Maybank QRPayBiz account. The Soundbox only works with Maybank's merchant QR system and cannot be linked to other banks or eWallets.

We ship out orders within 1 business day, and delivery typically takes 1–2 working days via trusted couriers.

Yes! We offer full support including activation help, account troubleshooting, product warranty follow-up, and live chat via WhatsApp.

Absolutely. We're always looking for motivated agents to promote our products. Commission structures are provided, and we offer full onboarding support.

Yes! Our products and services are available nationwide across Malaysia, including Sabah and Sarawak. We offer fast delivery, remote activation support, and after-sales assistance no matter where you are. Whether you’re in a city or a rural area, we’ve got you covered.

Let’s Build Your Digital Advantage

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Let Digma Tech simplify your business journey by equipping you with reliable, innovative digital solutions — from smart payment tools to mobile services